GBS COD Associate

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented…

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary:

The US COD Admin is responsible for collecting on missing payments where UPS has paid the shipper. They need to work well with customers and various internal groups to recoup payment timely. The COD group works collaboratively to ensure that all COD tasks (Inbound/Outbound Mail, Inbound/Outbound calls, Processing) are completed timely

Responsibilities
  • Contact consignee’s for missing COD checks when the shipper has been paid out
  • Ensures accuracy of customer records and responds to customer inquiries as needed.
  • Work with centers to resolve missing checks.
  • The work load must be prioritized to ensure issues are addressed on a timely basis.
  • Work with internal UPS functions and external customers to resolve issues.

Education and Work Experience:

  • Bachelors Degree in Administrative Careers.
  • Minimum 6 months customer service.
  • Proficient in Microsoft Office Word, and Excel
  • Accounting background – Preferred
  • Fluent speaking English advanced (80%).

Skills:

  • Attention to detail.
  • Assertive communication.
  • Problem solving.
  • Adaptability.

Work Modality:

6:00 am – 4:00pm

Hybrid:

  • 2 months on site, 4 months home office
  • First three months at office

There are some factors that may influence on the definition of the times and spaces to work.


Employee Type:


Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Information :
  • Company : UNITED PARCEL SERVICE
  • Position : GBS COD Associate
  • Location : Medellín, Antioquia
  • Country : CO
How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the GBS COD Associate job info - UNITED PARCEL SERVICE Medellín, Antioquia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies GBS COD Associate job info - UNITED PARCEL SERVICE Medellín, Antioquia in 29-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 29-04-2024